For Plumbers, Electricians & HVAC Pros

Turn Bad Reviews
Into Loyal Customers

StarFix automatically monitors your Google Maps reviews and sends personalized follow-up emails to unhappy customers (1–3 star reviews) — so you can win them back before they tell their friends.

Built specifically for home service contractors

The Problem

One bad review costs you thousands in lost jobs.

88% of consumers trust online reviews as much as personal recommendations. When a customer leaves a 1-star review on Google Maps and you don't respond fast, that review silently drives away every future customer who finds your business online.

  • Negative reviews sit unanswered for weeks
  • No way to privately reach out to unhappy customers
  • Happy customers never think to leave a review
The StarFix Solution

StarFix monitors your Google Maps reviews in real-time. When someone leaves 1–3 stars, we automatically send a personalized follow-up email — turning an angry review into a second chance to make it right.

M

Mike T.

Plumber was late, left a mess, and charged more than the estimate. Would not recommend.

Auto Follow-up Sent

Hi Mike, I'm truly sorry about your experience. I'd like to make this right — could we schedule a time to discuss? I'll personally ensure we fix every issue at no extra cost.

S

Sarah K.

AC repair took 3 visits to actually fix. Frustrated with the back and forth.

Auto Follow-up Sent

Sarah, thank you for your patience. I understand how frustrating multiple visits can be. I'd like to offer a free maintenance check as an apology...

J

James R.

Update: They reached out after my bad review and totally fixed everything. Changed to 5 stars!

How It Works

Three steps to better reviews.

01

Connect Your Google Business

Link your Google Business Profile in under 2 minutes. StarFix starts scanning your reviews immediately.

02

We Detect Bad Reviews

When a 1–3 star review appears, StarFix flags it instantly and drafts a personalized follow-up email to that customer.

03

Win Them Back

Personalized emails reach unhappy customers within hours — giving you a second chance to make things right and update their review.

Features

Everything you need to
protect your reputation.

Built for home service professionals who are too busy on the job to manage their online reviews.

Automatic Review Monitoring

StarFix watches your Google Maps listing around the clock. New reviews are detected within minutes — no manual checking required.

Personalized Email Follow-ups

When a 1–3 star review is detected, we automatically send a warm, personalized email to the customer — drafted specifically for their complaint.

Reputation Dashboard

See your review trends, response rates, and customer recovery metrics in a clean dashboard designed for busy contractors.

Built for the Trades

Designed specifically for plumbers, electricians, and HVAC professionals. Our email templates understand your industry and your customers.

Pricing

Simple, honest pricing.

One plan. Everything included. Cancel anytime.

Early Access

StarFix Pro

Complete review monitoring & recovery for your business

Starting at
$49/mo
Automatic Google Maps monitoring
Personalized email follow-ups
1–3 star review detection
Customer recovery workflows
Reputation analytics dashboard
Works for plumbing, electrical & HVAC
Email & SMS notifications
Priority support
Join the Waitlist

Be the first to know when we launch. No credit card required.

Get Early Access

Be the first to try StarFix.

Join the waitlist and we'll notify you as soon as we launch. Early members get priority access and a special discount.

No spam, ever. We'll only email you about StarFix launch updates.

Your reputation is your business.
Let's protect it.

Join home service contractors who are taking control of their online reputation and turning unhappy customers into loyal advocates.

Get Early Access